Q How long is your warranty?
A Within 12 months, all parts damaged due to quality problems will be replaced free of charge.
Q How long is your delivery time?
A. The delivery time is determined according to the difficulty of plate type, generally ranging from 45-150 days.
Q Payment terms?
A 40% deposit shall be paid before manufacture, and the balance shall be paid after inspection and confirmation after shipment.
Q Installation and training?
A if the buyer comes to our factory for inspection, the installation and operation training is face-to-face.
If not, provide manuals and videos to show how to install and operate.
Q Can you help us to install the machine in our country?
A. Yes. If you need, we can send our engineer and technicians to your company to help you install and test the machine.
Q What is your after-sales service?
A we provide customers with 24-hour online service.
A. Our company can provide debugging and training services for customers. If the buyer needs this service, it needs to pay extra transportation and accommodation expenses for the seller's staff.
Q How to place an order?
A Inquiry --- confirm drawings and prices --- sign contract --- arrange deposit --- arrange manufacture
Q How to visit our company?
A Fly to Nanjing NKG Airport: take bus to Rugao long distance bus station in Nantong, Jiangsu Province (about 3.5 hours), and then we will arrange to pick up you.
Fly to Shanghai PVG Airport or SHA Airport: take bus to Rugao long distance bus station in Nantong, Jiangsu Province (about 3 hours), and then we will arrange to pick up you.
Fly to Nantong NTG airport: take the bus to Rugao coach station (about 40 minutes), and then we will arrange to pick up you.